www.gcflearnfree.org is a free e-learning site full of many different tutorials of interest to those in our department. The one I will highlight today is about Basic Computer Skills.
According to their “About” page the parent site gcflearnfree.org is:
“A program of Goodwill Community Foundation® and Goodwill Industries of Eastern NC Inc.® (GIENC®), all GCFLearnFree.org® educational content is designed and produced in the GCF Global Learning® building in downtown Raleigh, NC.”
So they are a free site designed to present learning opportunities on many topics free to anyone who has an internet connection.
As we have many patrons on a daily basis claim helplessness when it comes to using a computer, this tool will come in handy as a way to help a patron self-help themselves. Here’s how it works.
First, the patron would need to log in to https://www.gcflearnfree.org/topics/computers/ to see the course offerings:
You can see that there are four subheadings: Computer Basics, Basic Computer Skills, Mouse Tutorial and Typing Tutorial. Once you engage in the Computer Basics tutorial you will begin here:
More relevant to us on the Third Floor of Benjamin L. Hooks Central Library is the Basic Computer Skills course:
This course starts with the basic skill of how to turn a computer on, then moves up from there. Not every single component of the training is necessarily relevant to our department or library as a whole, but many of the issues frequently mentioned to us as Reference Desk Librarians are addressed in these trainings.
Many patrons will not have the time or the incentive to learn using this method, but for those willing to put in a bit of effort this is definitely a worthwhile resource to which we may direct them.